Computerservice.arminfischer.com
office@arminfischer.com
+4917621008967
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linktr.ee/Computerservicearminfischercom tlu
Here you will find the General Terms and Conditions of Computerservice.arminfischer.de or the General Terms and Conditions of Computerservice.arminfischer.de.
General
terms and conditions of the company
Computerservice.arminfischer.com // Armin Fischer
dienstleistungen // csaf for short and the
sub-branding AFD-PC-SERVICE.de Armin Fischer, Armin Fischer
dienstleistungen,
www.afd-pc-service.de www.arminfischer.de,
www.arminfischer.de/dienstleistungen/,
www.afd-pc-service.de and computerservice.arminfischer.de and
webdesign.arminfischer.de.
§1
Applicability to entrepreneurs and definitions of terms
(1) The following general terms and conditions apply to all
deliveries and services between us and a customer or orderer or
consumer in the version valid at the time of the
order. Alternatively, newer versions also apply if they
represent an advantage for the customer.
(2)
Consumers within the meaning of the present conditions are
natural persons with whom a business relationship is entered into
without a commercial or self-employed professional activity being
attributable to them.
Entrepreneurs within the meaning of the present conditions are
natural or legal persons with whom a business relationship is
entered into, who act in the exercise of a commercial or
self-employed professional activity.
Customers within the meaning of the present conditions are both
consumers and entrepreneurs.
(3) Minors or those with limited legal capacity require the consent of a parent or guardian before accepting an order or concluding a contract.
(4) The customer must be able to understand the contract language in German and understand what is at stake. The customer consents to automatic translation systems, if applicable.
(5)
Computerservice.arminfischer.com has repair partners to whom
repair orders can be forwarded in consultation with the customer.
Unless otherwise agreed, the invoice will be issued by
Computerservice.arminfischer.de.
Our terms and conditions then apply. If it is agreed that
the repair partner will send the invoice to the customer, the
general terms and conditions of the repair partner apply.
(5.0.1) AFD-PC-SERVICE.de Armin Fischer is a sister company. Computerservice.arminfischer.com and AFD-PC-SERVICE.de are subordinate to Armin Fischer Services and jointly use customer administration, invoicing, etc. .
(5.1) diePCWerkstatt.de Marco Müller, Landshuter Str.68, 93053 Regensburg is a solid and reliable repair partner, especially when it comes to data recovery and recovery, virus removal, replacement of notebook and netbook components and their repair. In addition, the colleague can exchange the display and battery.
After prior agreement with the customer, hardware can be handed over to diepcwerkstatt.de Marco Müller.
diePCWerkstatt.de
Marco Müller
Landshuter Str. 68
Tel./ VoIP: +499417977227
Mobile: +491728227401
e-mail: info@diepcwerkstatt.de
(5.2) Mobile phone display repairs or battery replacements on mobile phones or tablet display repairs or battery replacements as well as other repairs can be forwarded to Phonegallery GmbH.
Phonegallery
GmbH
Obermünsterstr. 11
93047 Regensburg
Tel.: 0941 – 59 88 214
Fax: 0941 – 59 88 215
Email: info(at)phonegallery.de
Web: www.phonegallery.de
(5.3) In consultation with our customers in Bamberg and the district, orders and repairs will be forwarded to Computershop-Bamberg.de Ralf Mittag.
Computer
Shop
Ralf Mittag
Gaustadter Hauptstr. 90
96049 Bamberg
Phone: 0951-96830177
Fax
: 0951-96830178
Email: ralf.mittag@bnv-bamberg.de
Web: www.computershop-hallstadt.de
www.computershop-bamberg.de
VAT ID: DE 205075129
(5.4) Orders and repairs are forwarded to TronicomSystems24.de in consultation with our customers in Bamberg and the district.
TronicomSystems24
GbR
Owners: Matthias Braun and Jutta Nepf
Pödeldorfer Straße 100
96052 Bamberg
Germany
Web:
www.trocomsystems24.de
Email: info@trocomsystems24.de
Telephone: 0951 96430235 Fax
: 0951 96430247
VAT ID: DE313576931
(5.5) In the Chemnitz and Erzgebirge area, repair orders and/or orders can be forwarded to X-Hardware in consultation with the customer.
X-Hardware.de
Partnership Owner : Christoph
Wachler Schulstrasse 38
09125 Chemnitz
Website: www.x-hardware.de
Email: info@x-hardware.de
Telephone: 0371 / 65 13 697
Fax: 0371 / 27 28 243
VAT ID: DE 224844271
(6) Computerservice.arminfischer.com and AFD-PC-SERVICE.de Armin Fischer are sales partners of mobile phone providers, DSL providers, etc.
(6.1)
Computerservice.arminfischer.com or AFD-PC-SERVICE.de Armin
Fischer is a 1&1 sales partner.
We sell the products from 1&1 and make sure that you get the
desired product, the Internet connection or the hosting package,
i.e. your website. If you want, we can take care of setting
up the telephone connection, the Internet and your website
quickly, personally and unbureaucratically. These are
services that we have to pay for – these have nothing to do
with 1&1.
(7)
Telephone providers, Internet providers, mobile phone
providers We work together with the providers of telephone, VoIP,
Internet, DSL and mobile phones.
Deutsche Telekom / T-Com / T-mobile – Vodafone –
Telefonica / o2 – 1&1 .
Services provided by us are to be paid to us in full and without reduction by the customer, unless otherwise agreed in writing by the telephone, internet or mobile phone provider.
If we are unable to carry out our order due to missing or defective hardware, the provider not switching or a defect in the line, or due to the use of adventurous, totally unknown and unusual hardware, this is a matter between the telephone and internet or mobile phone provider and customer and is therefore not our responsibility. Labor hours and other costs are payable. If necessary, we can accommodate you in terms of price after consultation with you. A legal claim does not exist.
§2 Formation of a contract, storage of the text of the contract
(1) The following regulations on the conclusion of a contract apply to orders in our business areas http://www.computerservice.arminfischer.de.
(2) If the contract is concluded, the contract comes with it
Computerservice.arminfischer.com//
Armin Fischer Services //
www.computerservice.arminfischer.com www.arminfischer.de .
c/o Armin Fischer
Hauptstr. 70
D-96117 Memmelsdorf
GERMANY / GERMANY
Mobile/
message:
+4917621008967 office@arminfischer.com arminfischer.com@gmail.com
Managing Director: Armin Fischer
Tax
number and tax office:
Ust-ID: DE232723558
Responsible tax office: Finanzamt Bamberg
conditions.
(2.1)
The managing director
Armin Fischer has unrestricted power of
representation. Contracts that go beyond the day-to-day
business with PC repair
organization of hardware and/or
exceed an order volume of EUR 200 gross require a
signature, power of attorney
and/or written confirmation from the managing
director.
Powers of attorney are only granted for day-to-day
business.
Messages to the managing director can be sent via
+4917621008967 office@arminfischer.de arminfischer.de@gmail.com
or http://Computerservice.arminfischer.com/chatus/
Binding information on our terms and conditions :
http://computerservice.arminfischer.com/general-terms-and-conditions/
(2.2)
Customer hardware and orders may
be accepted by family members – this can amount to a gross
order volume of up to EUR 200.
Authorized representatives and family members can make purchases
for goods worth up to EUR 200 for hardware or direct commercial
needs
.
(2.3)
Advertising orders to other companies.
Advertising orders to other companies generally require the
signature of the managing director and require a statement of the
total amount for the
full contract period in order to be valid.
(2.3.1)
Powers of Attorney for Advertising Orders
A flat-rate power of attorney for advertising orders is only
issued up to EUR 150 gross.
Powers of attorney or authorizations in higher values, and/or
from which multiple advertising is possible, are only valid if
there is a specific power of attorney or authorization with the
name of the advertising company, as well as the name of the
product and the prices and the advertising frequency.
(3) The presentation of our services and goods, as well as goods in our online shop, do not legally constitute a binding contract offer on our part, but are only a non-binding invitation to the consumer to order goods or to request services . With the agreement of an on-site appointment, a web design order, a helpdesk session, the order confirmation of the desired goods by csaf, the consumer makes a binding offer to conclude a purchase contract.
The offer is accepted verbally, by telephone, in writing or in text form, or by sending the ordered goods within one week, or by providing the service and by paying the customer after prior agreement. If the deadline has expired without result, the offer is deemed to have been rejected.
(3.1) For goods and services with a net value of more than EUR 200, the customer should confirm acceptance in writing and/or by e-mail.
(3.2) Unless otherwise noted by us, an offer addressed to the individual customer is valid for 2 weeks.
(4)
Minimum requirements for customers is a working telephone number,
a mobile number or a valid e-mail address. For a smooth
process, please give us your cell phone number and your
email. For on-site service and shipping, we need your full
address, street, postcode, town/city and, if applicable, country,
if outside of Germany.
If the billing address and place of delivery are different,
please let us know beforehand.
(4.1) In the case of orders for which we as csaf make financial advance payments, as well as in the case of a purchase, the identity card or passport must be presented on request and a copy submitted – the latter can also be made by csaf.
(4.2) In the case of orders for which we as csaf make advance payments, we reserve the right to first carry out a credit check and/or a Schufa inquiry regarding the customer’s creditworthiness. After consultation, a deposit from the customer may be necessary.
(4.3)
Consent to the contract by paying an advance invoice.
After verbal agreement and/or approval of an offer, the customer
agrees to the contract by paying an advance invoice.
The partial invoice can include up to the full amount of the
order.
(4.3.1)
Consent to the contract by paying a down payment when purchasing
a computer or other hardware.
The customer also has the option of ordering customized,
custom-made computers, laptops, smartphones and tablets from us.
The consent can then be given by paying the advance invoice in
full. There is no right of return or exchange, since the
computer or the hardware was purchased at the customer’s
request and is not usually available in the shop. The
customer is obliged to accept.
Devices are generally stored or stored for 1 month. If the
customer repeatedly refuses to accept it, the device will be
recycled after six months, i.e. we will try to sell
it. After 1 month we calculate an expense of 3 EUR/month
– this is then either offset against the sales
value. We deduct 1 working hour at 38 EUR from the residual
value for the additional work we have incurred.
The customer then receives the difference transferred.
Guarantee services and warranty services are unaffected by
this. If the device has been used properly by the customer,
defective parts or the device will be exchanged.
(4.4) Computerservice.arminfischer.de // Armin Fischer Services
// www.computerservice.arminfischer.de www.arminfischer.de is
entitled
to obtain information about clients, private customers, trade and
companies in advance for its own protection. This data
includes, among other things, name, mobile phone number, e-mail,
telephone number, residential address, company address, identity
card number and/or passport number, copy of identity card and/or
passport, but also information obtained from www.schufa.de and/or
www.insolvenzsendungen.de and/or the portals of customer
residences.
(5) Upon receipt of an order or an order, the following regulations apply: The consumer submits a binding contract offer by submitting a declaration of intent by telephone, a declaration of intent by e-mail, in our calendar or in the online shop .
We confirm receipt of the order by telephone, by email or directly by an automatically generated email (confirmation of receipt). This does not constitute acceptance of the offer. The offer is accepted by our appearance at the customer’s, in writing, in text form or by sending the ordered goods within one week or by separate order confirmation, in writing or by e-mail.
(6) Storage of the contract text for orders via our Internet shop: We will send you the order data and our terms and conditions by e-mail. You can view the General Terms and Conditions at any time at http://www.computerservice.arminfischer.de.
(7) In the case of made-to-measure products for special customer requests, an exchange or return is excluded if the end product is exclusively tailored to the customer or is only interesting in this configuration for a small target group or resale is not easy or rather unlikely due to a high price.
(8)
As long as the parties have not agreed on all points of a
contract on which an agreement is to be made according to the
declaration of even one party, the contract is not concluded in
case of doubt. The agreement on individual points is not
binding even if a recording has taken place according to §154
BGB.
This point applies analogously at EU level.
(9) If the execution of an order only turns out to be an immoral legal transaction where we do not earn anything from it and the order or activity extends into infinity, we are entitled to terminate the contractual relationship without notice. To be on the safe side, it is agreed that a working hour gross on account cannot be less than 5 EUR. Exceptions to this are, of course, discounts or goodwill granted by us of our own free will.
(10)
Storage of customer data here address data.
By submitting an order, the customer automatically gives us
permission to store his address data in our recording systems,
including cloud systems such as Dropbox and Google, or Google
contacts and Google calendar. csaf is only liable in cases
of gross negligence.
csaf is entitled to issue individual parts of the address set or
the complete address set as well as information about a defect to
third parties if services from this third party are required to
fulfill the order. We exclude any commercial use of the data
in the sense of selling customer address data.
The data protection regulations of the DVGSO, the EU General Data
Protection Regulation, apply in a broader sense. You can
find our detailed information on data protection here:
http://Computerservice.arminfischer.com/privacy-policy
(11)
Storage of customer data during backups.
In order to secure systems that no longer start up, or to
adequately secure data, it is necessary to create backups of
customer data.
The customer is and remains the owner of his data and may also be
responsible for any legal violations for which he is responsible.
Without prior written agreement, the customer is responsible for
backing up his data.
The customer allows csaf to temporarily store data on csaf data
carriers for the purpose of reinstalling the system. The
customer agrees that a simple deletion from the data carrier is
sufficient. Otherwise he would have to inform csaf
beforehand that the data is particularly sensitive.
In the case of particularly sensitive data, we hand the data
medium over to the customer after it has been backed
up. csaf then has no further backups of the data. The
customer is responsible for further backups. If a data
carrier with sensitive customer data is handed over to this
customer, the latter is obliged to bear the costs for this data
carrier. csaf undertakes to maintain secrecy about the
content of the customer data, with the exception of significant
violations of the law or if there is a suspicion of membership in
a terrorist organization. In the latter cases, csaf is
obliged to pass it on to authorities and state bodies.
If the storage of customer data in the cloud has been agreed with
the customer, csaf is liable in cases of gross negligence.
The customer must be informed of the danger of a possible attack
from outside.
(12)
Remote maintenance
(12.1) Access to the computer via remote maintenance software
such as TeamViewer via sister company AFD-PC-SERVICE.de Armin
Fischer.
In principle, the customer also allows the access data for his
computer to be stored in systems provided for this purpose, such
as TeamViewer online.
If other service providers, such as diePCWerkstatt.de Marco
Mueller, should also be able to provide support, AFD is allowed
to store this data so that it is accessible to these
colleagues. In principle, we at AFD do not use automated
access when the computer is started unless it is a system that
requires a lot of maintenance and on-site access is difficult or
if the customer lacks sufficient knowledge to initialize remote
maintenance software himself.
(12.2)
Access to the customer’s computer via Google Chrome Remote
Desktop.
Remote maintenance is carried out using the Remote Desktop Tool
provided by Google.
This requires the installation of the web browser Google Chrome
and Chrome Remote Desktop an exe file.
§3 Prices, shipping costs, payment, due date
(1) The prices quoted include the statutory sales tax in Germany and other price components. There are also any shipping costs, travel expenses, night and weekend surcharges.
(1.1)
If the customer is an entrepreneur in another EU country and
purchases goods from us – hardware, software, licenses
– and/or on-site services, the entrepreneur will receive an
invoice without sales tax, but is obliged to pay the pay sales
tax in their country.
The entrepreneur is obliged to inform us of his entrepreneurial
activity as well as his sales tax identification number, VAT ID
or VAT ID when placing the order. There is a note on the
invoice – tax liability of the service recipient – or
– reverse charge – and/or a note in the national
language of the company commissioning the service.
(1.2) If the customer is a private customer and receives online services, this can be, for example, web hosting, creation of a website or, if necessary, remote maintenance via TeamViewer. In this case, the MiniOneStopShop system applies to AFD.
Anyone
selling online services, telecommunications or internet services,
downloads or e-books to other EU countries since 2015 must then
pay the sales tax to the relevant EU country. Before that it
was the sales tax in the company’s country.
A collector system, the Mini-One-Stop-Shop System, or MOSS for
short, is introduced so that not every entrepreneur, especially
smaller ones, has to pay umpteen sales tax returns and transfers
to umpteen countries. The company with a sales tax ID has
the choice of either submitting a sales tax return in each
country and transferring the amounts or do it centrally via MOSS,
in Germany it is called KEA, a small single point of
contact. You can’t do both at the same time.
(2) The consumer or private customer or the entrepreneur has the option of paying in advance, paying in cash or PayPal when the service is provided, by EC card or credit card, the latter on request, in the case of postal orders via the also shop by cash on delivery.
There
is also the option of purchasing pre-paid credit from us, which
we then use to offset the services purchased from us.
Initially, we do not charge any sales tax for the PrePaid credit.
The sales tax is calculated in the settlement of credit and
services provided. When using PrePaid credit, your invoice
includes a list of the last payment transfers and the credit
balance.
Unused
PrePaid credit is generally valid for 6 months after the last
debit transaction, after which it is inactive.
EUR 5 will be deducted from inactive PrePaid credit per year, and
finally the remaining amount until the amount is EUR 0.
Refunds are generally possible. There is a transfer fee of
EUR 2.50 for a credit balance of up to EUR 100,
then EUR 5. The transfer to another customer account is free
of charge up to 10 EUR, after that a fee of 1.00 EUR applies.
The numbers of the prepaid accounts correspond to the AFD
customer numbers, the registered cell phone number or the e-mail
address of the customer.
If the prepaid guidelines are regulated differently, this will be
shown separately on the credit card.
(2.1) Payment by credit card/EC card represents an additional, possibly time-limited offer, as this also depends on a provider and its hardware. There is no legal right to payment by credit card or EC card.
(2.2) Transfer and bank fees at banks and PayPal, currently approx. 1.9%, can be added to offers without being asked.
(2.3) Unless otherwise noted, shipping costs for shipping small parts are EUR 8 – 10, and shipping costs for computers, TFT monitors, screens and PC hardware are EUR 20 – 50.
(3)
If the consumer has chosen to pay in advance, he undertakes to
pay the purchase price immediately after the conclusion of the
contract.
Insofar as we deliver cash on delivery, the purchase price claim
becomes due upon receipt of the goods.
(4) A payment period of 14 weekdays has been agreed for
invoices that do not contain any further information as to when
they are to be paid. If the invoice contains a term of
payment, this is deemed to have been agreed.
(4.1)
As of February 1st, 2012, payment on account within a payment
period generally requires approval given by thinksaf before the
order is fulfilled, particularly in the case of private
individuals and small companies. Due to extremely high
outstanding amounts due to unpaid invoices, this passage is
unfortunately necessary. There is no legal right to payment
of an invoice within a payment period. In the future we will
grant customers who pay immediately a discount. Our price
structure will be adjusted accordingly.
If the customer does not pay immediately after the order has been
fulfilled, he cannot use the prices including the discount.
In addition, he is already in default of payment!
Regular customers and customers who have previously paid their
bills reliably on time without a reminder are not affected by
this new regulation or only if they have been informed separately
by the csaf before the next provision of services.
As
an option for immediate payment after the service has been
provided, there is cash payment, payment via PayPal, whereby the
receipt of payment is then checked in our PayPal account, or bank
transfer via home banking, if we are presented with a written
transaction request for the transfer, so that the payment was
instructed on the same day. In addition, there may also be
the possibility of EC card payment and credit card payment.
(4.2) Payments via PayPal or Bitcoin
(4.2.1) In the case of payments via PayPal, we must be informed
in advance.
Payment address: info@arminfischer.de .
(4.2.2) In the case of payments via Bitcoin, we must be informed
in advance and we need a screenshot
of the payment process by e-mail.The Euro – Bitcoin exchange
rate at the time of payment applies.
StormGain.com Bitcoin Wallet: 39N4TmuWyy1pMogQTpUMBn2FnWU2tGVk2g
.
Trust Wallet Bitcoin: bc1q4k3zfufsjj5cyfyzpzmxw7r85zjsmwp5rnxtsn
.
In the case of immediate payment, we will issue you a receipt or a receipt on site, an invoice with the note paid in cash or the invoice amount will be transferred, will be sent within 7 days if necessary.
(5)
In the event of default of payment when paying on account, the
customer will first receive a payment reminder without dunning
status and dunning fees.
If the customer does not pay within the specified period, he will
receive the 1st reminder. For the first reminder, we
generally charge a reminder fee of EUR 5 and a processing fee of
EUR 10. Finally, we must again devote time to the claim.
In addition, we charge an expense allowance of 10% of the invoice
amount, ie invoice amount divided by 100 times 10 by 12 months
calculated from the end of the period of the payment
reminder. This is intended to compensate for our expenses
through the use of overdraft facilities due to
non-payment. From the 2nd reminder, a processing fee of EUR
15 applies!
In the event of continued non-payment, our legal fees and/or
collection costs and our expenses will be charged to the customer
at an hourly rate of EUR 31.94 net.
(6)
With a goods value of EUR 100 gross to EUR 84 net, we generally
require a deposit of 20% of the gross value of the goods.
With a goods value of 300 EUR gross or 252.10 EUR net, we
generally require a deposit of 50% of the gross value of the
goods.
If the order does not materialise, we will keep the 20% down
payment in any case, repayment of the 50% for a goods value of
300 EUR or more if we can sell the item within 2 months at the
same price without any reduction.
In the case of flyers or custom-made products, there is no refund
as a matter of principle.
(7)
Helpdesk for non-regular customers is only possible against
advance payment or prepaid credit!
It is possible to pay in advance in cash, by bank transfer, by
PayPal, by EC or credit card after consultation, or to purchase
prepaid credit.
(8) Businesses Financed by Us
Up
to gross EUR 300, net EUR 252.10, we generally offer the option
of paying in several installations after consultation with us.
The prerequisite is that the customer has ordered from us at
least 3 times and has spent a total of 500 EUR gross with
us. In addition, he must not have been reminded of any
invoice. Simple payment reminders without dunning status and
dunning fee are excluded.
(9)
Unless otherwise agreed with the customer, or one of the flat
rates given on our website is cheaper or something else is stated
in a voucher, billing per hour automatically applies.
The hourly prices are staggered in order to do justice to
additional work even with smaller orders with only a few
hours. The financial capacity of the customer is taken into
account in the pricing.
(10) Telephone calls, faxes and the creation of e-mails for the customer or their attached third-party providers are generally billable both in terms of working time and the resulting communication costs such as telephone, mobile phone, fax and internet. The invoicing for the costs incurred by us are with the customer, can also take place up to 3 months after the creation of our service invoice.
Telephone calls with a telecommunications provider, since DSL or telephone does not work, may make up the entire order in these cases and must also be paid for.
As a rule, we will not charge anything for short inquiries by telephone. If you are unsure, please ask.
(11)
Services for which no flat-rate prices are specified are billed
per hour.
Flat rates only apply if specified here. We currently only
have flat rates for DSL setup and Windows and Kubuntu
installation.
(12)
In the case of on-site service, a flat rate does not include more
than 5 hours of working time and is only valid for one day.
Thereafter, an expense allowance of EUR 7 gross per additional
hour is due. Journeys are calculated for each visit to the
customer, unless a kilometer flat rate has been agreed as a
gesture of goodwill in the case of several journeys per day from
the 2nd journey.
(13) Computers with viruses. In the case of computers with viruses, we generally propose a new installation as an acceptable solution. For this we have a flat rate for the bring-in, the basic price for the on-site service and an additional hourly price of currently approx. 5 euros. If the system has to be retained, the customer pays per hour. There are activities where we have to take action as well as scanning processes at a lower price. Our partner company diePCWerkstatt.de Marco Mueller offers a flat rate in this area for Bring-In to the workshop. Price per hour max. 38 EUR /h Standard price, from which discounted on a scale basis. For passive times when no employee is doing anything but the computer is busy, egfor a virus scan, at least 5 EUR/h and a maximum of 10 EUR/h apply. Usually this is 7 EUR gross/h. If otherwise agreed with the customer or otherwise stated in an offer, this agreement applies.
(14) Hardware Error Research and Recoverability. When checking hardware errors and attempts to remedy them, the attempts are also subject to payment and are billed per hour. Discounts are goodwill from Computerservice.arminfischer.de.
(15) On weekends and public holidays as well as from 8:00 pm to 6:00 am, surcharges per hour are charged. These can be up to 5 EUR/h.
§4 Delivery and provision of services.
(1)
Unless otherwise stated, we can provide on-site customer
appointments within 2 weeks.
In principle, we cannot rule out a 15-minute delay in terms of
traffic within Memmelsdorf.
In the greater Bamberg area and district, these delays can be up
to 30 minutes.
In Nuremberg, Fürth, Erlangen, traffic delays can be up to 2
hours.
The times may be longer in the Regensburg district and beyond, as
well as in the Lugau, Erzgebirge and Chemnitz areas.
This depends on where we are driving to you from – we will
let you know if this is the case.
In the case of an on-site customer appointment, we always wait 15
minutes and try to reach the customer by telephone.
If the customer can be reached by phone, but not on site, we
charge +3 EUR for the journey.
If the customer can neither be reached on site nor by telephone,
we charge 1/2 hour of the agreed rate plus the journey.
When the customer picks up goods, we always wait 15
minutes. Then the pick-up date is considered to have failed
if there is no response from the customer. If the customer
has a journey of at least 50 km to us, the time is extended to 30
minutes. From 100 km we wait 1 hour.
If the customer does not need us after all, an agreed appointment
or a journey within a tour must be canceled at least 2 hours in
advance, for journeys over 50 km 4 hours, from 100 km the day
before.
(1.1)
If the customer needs help immediately or within 48 hours and
therefore other appointments or repairs have to be
postponed, the customer agrees to an express surcharge of EUR 40
gross for 24 hours. This is normally submitted to the
customer when the order is placed.
(2) Unless we have clearly stated otherwise the delivery in the product description, all items we offer are ready for dispatch, can be delivered or collected within 1 week. The latter applies to small and individual parts that we have in stock.
(2.1)
Customers on-site or bring-in appointments are generally possible
within one week in the district of Bamberg, there is no legal
entitlement.
For orders in Regensburg and the district or Erzgebirge, delivery
is usually within one month. A legal claim does not exist.
(2.1)
Small and individual parts with a goods value of less than EUR
200 that we have to order are usually ready for dispatch within 2
weeks.
The customer grants us a delivery time of up to 4 weeks.
(2.2)
Large parts, computers, servers, TFT monitors and monitors are
usually ready for dispatch within 4 weeks.
The customer grants us a delivery time of up to 6 weeks.
(3) If the consumer has chosen to pay in advance, we will not ship the goods before receipt of payment or provide the service before receipt of payment.
(3.1) The period until the money is received on our account in the case of prepayment or down payment can take up to 3 working days for transfers from bank to bank, does not count towards the delivery time.
(4) If agreed with the customer, services, partial services and repair orders, as well as hardware requirements, can be handed over to diePCWerkstatt.de Marco Müller and/or the companies mentioned above. The terms and conditions of diePCWerkstatt.de Marco Müller or the companies mentioned apply to the services provided in this regard. It is possible to request an overall invoice for all goods and services from us, Marco Müller, or individual invoices from the companies.
§5 Retention of title
We reserve ownership of the goods until the purchase price has been paid in full.
§6 Warranty
(1)
The warranty for products delivered by us is based on the
statutory provisions for new goods. No warranty is given for
used goods. In the event of defects occurring which are due
to incorrect installation by the customer or a third party,
operating errors or interventions in the goods or changes to the
products by the customer or a third party who is not authorized
to do so, as well as external influences on the products, no
warranty is given accepted. If the customer has made
warranty claims against Computerservice.arminfischer.de,
AFD-PC-SERVICE.de Armin Fischer or Armin Fischer dienstleistungen
and it turns out that there was either no defect or that the
defect asserted is based on a circumstancewhich does not oblige
us to provide a guarantee, the customer must reimburse us for the
costs incurred as a result if he is responsible for our
claims. If the data on the devices is lost as part of a
repair or inspection by Computerservice.arminfischer.de,
AFD-PC-SERVICE.de Armin Fischer or Armin Fischer Services, this
risk must be borne by the customer. Liability is limited to
intentional and grossly negligent actions. The customer is
obliged to ensure regular data backup. If Armin Fischer or
Armin Fischer Services lose the data on the devices, this risk
must be borne by the client. Liability is limited to
intentional and grossly negligent actions. The customer is
obliged to ensure regular data backup.If Armin Fischer or Armin
Fischer Services lose the data on the devices, this risk must be
borne by the client. Liability is limited to intentional and
grossly negligent actions. The customer is obliged to ensure
regular data backup.
(2) In the event of defects in the delivery item, which also
include the lack of guaranteed properties, we are entitled, at
our discretion, to repair the defective delivery item or to
deliver a new one. If the repair or replacement delivery
fails, the buyer is entitled to demand a reduction in payment
(reduction) or cancellation of the contract (rescission). A
repair has failed if it has been tried several times and further
repairs cannot be expected of the buyer. In the event of a
notice of defects, the buyer is obliged to return the defective
device or part in the original packaging with all accessories at
his own expense and risk, together with a precise description of
the defect, to remedy the defect immediately and as smoothly as
possible. Send or hand over the model and serial number and
a copy of the invoice with which the goods were delivered to
Computerservice.arminfischer.de , AFD-PC-SERVICE.de Armin Fischer
or Armin Fischer dienstleistungen. As long as the buyer does
not meet these obligations, he cannot demand any rectification,
conversion or reduction. If we agree to a conversion or if
we send the buyer a replacement device, we are entitled to charge
the buyer for the missing accessories at the sales price or to
deduct them from the credit note issued. Replaced parts
become the property of Computerservice.arminfischer.de,
AFD-PC-SERVICE.de Armin Fischer or Armin Fischer
dienstleistungen. If operating or maintenance
recommendations are not followed by us or the manufacturer of the
goods, changes are made to the goods, parts are replaced or
consumables are used that do not correspond to the original
specifications, all warranties are void. Warranty claims
against us are only available to the direct customer and are not
assignable.
All activities are to be verified by the customer immediately
after they have been carried out in the presence of the
contractor. Complaints must be made by the customer
immediately after the work has been completed. Subsequent
complaints can be rejected to exclude the possibility of possible
manipulation. In the case of justified complaints, the
contractor must be given the opportunity to rectify the
defect. This does not give rise to a right of offsetting or
retention for the customer.
(3) In the case of guarantees from device manufacturers and third-party manufacturers, we can only consider repairs if the manufacturer accepts a loss of guarantee. This acceptance of the loss of guarantee must be made in writing. In this case, you only get a warranty on the replaced component. The advantage is that repairs can be carried out more quickly on site or in the PC workshop diePCWerkstatt.de Marco Müller, Landshuter Str. 68, 93053 Regensburg. In order to make use of a manufacturer’s guarantee and thus maintain the guarantee requirements, the device must be taken to an authorized manufacturer’s workshop. By agreement, you can hand over the shipping order for repair and the return to us or to diePCWerkstatt.de Marco Müller.
(4) Batteries, rechargeable batteries and hard drives are wear parts and are generally excluded from the guarantee. If we have received a guarantee from the retailer, we will grant a guarantee or warranty as a gesture of goodwill. In some cases, we grant a goodwill guarantee or warranty, especially if a customer has given us a higher order value. In this case, the warranty or guarantee only includes a free replacement.
(5) Term Licenses. Runtime licenses can no longer be withdrawn once they have been activated. On the one hand, the license was installed on a fixed device, on the other hand, the license expires according to the parking meter principle and is eventually invalid.
(6) Windows operating system licenses from Windows XP, currently Windows XP, Windows Vista, Windows 8, Windows 10 . We cannot take back operating system licenses after activation or if we cannot understand whether the license was activated or not. After activation, the operating system license offers a unit with the intended hardware and, according to the manufacturer, may not be transferred to other systems. There is an exception if the same computer is exchanged for other hardware such as a mainboard.
(7) Licenses of software, programs. A sale is only possible with the consent of the program manufacturer. We usually deal with new software that has not been installed before.
(8) Used Licenses. We only buy and sell used licenses with the agreement and consultation of the program manufacturer.
(9)
Licenses distributed purely electronically, so-called ESD
licenses, ESD stands for Electronic Software Distribution, we
usually only sell runtime licenses such as virus protection,
inexpensive solutions under EUR 50 gross or in prior consultation
with the program manufacturer or manufacturer of the operating
system.
It is important to us that the customer can trace the
authenticity of a product!!
**************************************************
**************************************************
§6 Right of withdrawal
Right of withdrawal
right of withdrawal
You can revoke your contract declaration within 14 days in text form (eg letter, fax, e-mail) without giving reasons. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before we have fulfilled our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Para 1 and 2 EGBGB as well as our obligations according to § 312e paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline.
(1) Services already rendered are excluded
(2) Excluded are data carriers provided with customer data or company data such as CD-ROMs, DVDs and hard drives, which contain customer data within the meaning of the Data Protection Act or other sensitive data.
(3) Custom-made products are excluded.
(4) Excluded are flyers and customized advertising for the customer.
If,
for whatever reason, you cannot reach us, you can also
contact:
Ms. Katrin Fischer, née Mueller, Mobile: +4917654883042,
katrinmue1985@gmail.com.
+—
In the event of an effective revocation, the services received by both parties must be returned and any benefits (eg interest) surrendered. If you cannot return the service received to us in whole or in part, or only in a deteriorated condition, you may have to pay us compensation for the value. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with their receipt.
special instructions
In the case of a service, your right of withdrawal expires prematurely if your contractual partner has started to perform the service with your express consent before the end of the withdrawal period or you have arranged for this yourself.
Funded Businesses
If
you have financed this contract with a loan and you revoke the
financed contract, you are no longer bound by the loan contract
if both contracts form an economic unit. This is to be
assumed in particular if we are your lender at the same time or
if your lender uses our cooperation with regard to the
financing. If we have already received the loan when the
revocation or return takes effect, your lender shall assume our
rights and obligations from the financed contract in relation to
you with regard to the legal consequences of the revocation or
return. The latter does not apply if the subject of the
present contract is the acquisition of securities, foreign
exchange, derivatives or precious metals.
If you want to avoid a contractual commitment as far as possible,
revoke both contractual declarations separately.
End of revocation
************************************************** **************************************************
§7
Contractual regulation regarding the return costs in the event of
revocation
If you make use of your right of revocation, the following
agreement applies in accordance with § 357 Para. 2 BGB,
according to which you have to bear the regular costs of the
return if the delivered goods are the ordered ones and if the
price of the item to be returned does not exceed an amount of EUR
40 or if, in the case of a higher price of the item, you have not
yet provided the consideration or a contractually agreed partial
payment at the time of the cancellation.
Otherwise, the return is free for you.
§8
Contract
language German and English are available as contract languages.
**************************************************
**************************************************
§9 Customer service
Our customer service for questions, complaints and objections is
generally available on weekdays from 7:00 a.m. to 2:00 p.m.
and from 6:00 p.m. to 9:00 p.m. using the following contact
options.
.
.
Armin Fischer
.
Computerservice.arminfischer.com
office@arminfischer.com
+4917621008967
.
.
Municipality Memmelsdorf – County Bamberg – Regensburg
.
Computerservice.arminfischer.com
c/o Armin Fischer
Hauptstr. 70
DE- 96117 Memmelsdorf
.
http://news.computerservice.arminfischer.com
http://computerservice.arminfischer.de
http://computerservice.arminfischer.com / de
Ust-ID / VAT-ID: DE232723558
.
.
************************************************** **************************************************
§10 Cost estimate and preliminary diagnosis
If
preliminary diagnoses can be made quickly after the customer has
described the problems, ie within
5 minutes, then usually nothing is charged for it.
If
hardware has to be examined more closely and it results from the
fact that a repair is not worthwhile, that we have no
possibilities for a solution or if the customer wishes to use
another service provider for whatever reason, we at csaf charge a
flat rate of 20 EUR and the journey , if one hour of working time
is not exceeded. If, after checking by csaf, the device is
sent to another service provider, for example diePCWerkstatt.de
Marco Mueller, csaf pays 10 EUR + travel and the flat rate to the
service provider, at PCWerkstatt.de Marco Mueller 30 EUR
according to the latest status.
If it is more than 1 hour, it is a repair attempt. For this,
the agreed hourly rate is due at csaf.
(1)
If the customer requests that the device be checked extremely
quickly, i.e. within a few hours or immediately, an express
surcharge will be charged.
This can be 5 EUR/h or less as a gesture of goodwill, e.g. in
periods when there are no orders.
If it is necessary to do this within 2 weeks or more, the express
surcharge does not apply.
If it is necessary to do this within 1 week, the regular express
surcharge is EUR 10 for the first hour and EUR 1.20 for each
additional hour.
If it has to be completed within 3 days, the regular express
surcharge is 25% on the gross amount of the services. If it
has to be completed within 2 days, the regular express surcharge
is 30% on the gross amount of the services.
If it is necessary to do this within 1 day, the regular express
surcharge is 50% on the gross amount of the services.
§11
Flyers
The customer is generally obliged to accept custom-made flyers
and other templates.
They are only applicable or distributable to him. Price
reductions are only possible through voluntary goodwill on our
part or after consultation with us. However, we have to look
at the flyers again for this.
We are not liable for color changes by the printer, for unwanted changes only in cases of gross negligence.
§
11 Industrial property rights and copyrights
Insofar as programs are part of the scope of delivery, the
customer is granted a simple, unrestricted right of use, ie he
may neither copy them nor allow others to use them. A
multiple right of use requires a special written
agreement. If these rights of use are violated, the customer
is fully liable for the resulting damage. Software unsealed
by the buyer cannot be returned! In the case of material
that is made available to us in electronic form or as a hard copy
for the purpose of publication, the client must ensure that the
right of reproduction is observed (copyright).
When we create internet pages, we are not responsible for the
content of the pages. We will not accept or publish content
that violates applicable laws or morality. In particular, we
do not process freely accessible pornographic writings or images,
racist material or material that glorifies violence.
§12 Web Design Services
A
one-time preliminary talk is up to 1/2 hour free of
charge. After that, the full hourly price of 38 EUR/h is
due. A journey of more than 5 km will be charged.
Intermediate calls 2 times a month of up to 15 minutes are free,
as are change requests no longer than 5 minutes, provided they do
not exceed 5 minutes every 14 days.
The listed gross prices include 19% VAT in Germany. if not stated otherwise.
Companies
in other EU countries pay the net price and have to pay the sales
tax themselves – reverse charge.
Private individuals in other EU countries pay the net price plus
the VAT rate applicable in their country in accordance with MOSS
– MiniOneStopShop.
§12.1
Pre-Layouts. We will create 5 pre-layouts for you to view
for gross EUR 38, net EUR 31.93 19% VAT. 6.07 EUR
. These 38 EUR are deducted again when submitting a web
design order.
Another 5 pre-layouts each cost EUR 38 gross, EUR 31.93 net 19%
VAT. 6.07 EUR . These will not be deducted from the
final bill.
§12.2 Flat Rates. Website flat rates only apply if no major changes are due to a layout that has already been worked out and if no more than 2 typewritten pages of text are added. Otherwise, an hourly rate that has been agreed with you, but at least EUR 20 gross/h net EUR 16.81, is due. If CMS like WebsiteBaker or a blog like WordPress is used for websites, there are further modules at given flat rates.
§12.3
The customer is responsible for website elements provided by the
customer.
He is obliged to take care of the copyright matters and has to
ensure that he owns the rights to all the elements he has made
available and that he is allowed to use them.
§12.4
Elements for website design, modules and templates provided by
us, Computerservice.arminfischer.de, can come from a pool of
modules and templates made available free of charge or from
designs created by us. Without a separate agreement, the
customer agrees that free layouts and layouts from us can be used
for his site without receiving the copyright for these
components. He must respect the rights of use of the
manufacturer of the design templates and modules and, for
example, attach or keep a link desired by the
manufacturer. The customer expressly allows us to use layout
drafts used for his site on other sites.
§12.5 Imprint
The customer has to provide the web design company with all
relevant data.
Computerservice.arminfischer.de // Armin Fischer Services //
www.computerservice.arminfischer.de www.arminfischer.de are only
liable in cases of gross negligence.
The customer is obliged to bring it. In the event of a
dispute, the latter must prove that he has provided this.
§ 12.6 Data protection or data protection declaration
A data protection declaration must always be agreed separately
and is not an automatic component of a page to be created by the
service provider.
§12.6.1 AFD-PC-SERVICE.de Armin Fischer // Armin Fischer
Services // www.afd-pc-service.de www.arminfischer.de can
generally provide an extended standard data protection
declaration based on WBS-LAW.de be obtained. The list does
not claim to be complete and is free in Basic.
A flat rate of EUR 10 will be charged for the workload of the
entry.
Hourly rates are charged for adaptation to the needs of the
customer.
In principle, the customer is obliged to provide his data
protection measures, especially with regard to the company, club,
organization and interaction website and illustration of the data
protection measures taken. Conversations on data protection
are to be logged by customers.
§12.6.2 The customer must check himself or contact the
manufacturers of extensions or applications, and or have them
checked for compliance with the GDPR by law firms and/or
technical experts, and obtain information from there and on this
basics to make decisions as to whether an extension or an
application may be used in his company, in his law firm or
practice, in his club or in his organization.
Only for small businesses, medical practices without staff or
private clients or voluntary associations up to the size that the
web design company and the turnover of the same sees
Computerservice.arminfischer.de // Armin Fischer dienstleistungen
// www.afd-pc-service .de www .arminfischer.de a further
obligation.
§12.6.3 In the case of CMS and blog systems, the assumption of
liability is generally limited, since the content can be changed
by the customer himself if necessary. If only one access is
available, the customer
himself is liable for the content and the service provider is
only liable in cases of gross negligence from the time he
receives the login.
§12.6.4 Data breaches in the CMS, blog or WordPress system.
In CMS, content is posted by several people. Since the group
of people who create the contribution is mainly provided by the
customer after the page has been created, it is mainly the
customer who is affected in the event of data protection
violations. If at all, liability can only be assumed
proportionately.
If liability on the part of the service provider is to be
considered, this must be recorded when the logins are handed over
to the customer, ie with handover and signature regarding all
entered pages and signed by the service provider and the
customer.
§12.7 We are only liable for warnings on the customer website, by adding a text, by omitting the tax number, by integrating prohibited content, linking viruses, if the change or introduction was made knowingly by us or was done with gross negligence on our part. The customer is liable for the transmission of visitor data to Google, Google +1, Facebook, Google Adsense, banner inserters of any kind, trackers, visitor counters, etc.
§12.8
Restriction of assumption of liability after handing over the
login.
For systems with only 1 login, the assumption of liability is
transferred to the customer.
In order for the service provider to assume liability, the entire
content of the website provided must be logged and signed by the
service provider beforehand.
§12.9 Website Security.
The service provider is only liable for the security of the
website if he has also been commissioned by the customer to
maintain the website and only in the case of gross violations.
§12.10 Computerservice.arminfischer.com , AFD-PC-SERVICE.de
Armin Fischer or Armin Fischer Dienstleistungen are not liable
for hacker attacks on the CMS used, such as WordPress or
WebsiteBaker, the PHP scripts, if created by others, or for
website security overall, as long as no grossly negligent errors
can be held against. The customer is obliged to update his
CMS himself.
§12.11 We will not accept or publish content that violates applicable laws or morality. This includes, in particular, freely accessible pornographic writings or images and racist and violence-glorifying materials. We are also obliged to pass them on to authorities and state bodies.
§13 Helpdesk Services
Remote
maintenance with TeamViewer is carried out by AFD-PC-SERVICE.de
Armin Fischer as the licensee.
We use TeamViewer 10 / 11 for remote maintenance or other
software after consultation with you.
In principle, helpdesk services are subject to a charge, unless
they are covered by a flat rate or have been credited to the
customer. With regular customers, we may be accommodating
and charge less or nothing for short sessions.
AFD is entitled to save the access data, ie ID for the computer,
a password by arrangement.
The provisions for AFD PC-SERVICE Helpdesk can be found here: http://afd-pc-service.de/helpdesk/
Remote maintenance with Google Chrome Remote Desktop is carried out via Computerservice.arminfischer.de.
The
prepaid credit offered on the website can be used.
Helpdesk for non-regular customers is only possible against
advance payment or prepaid credit!
Advance payment in cash, by bank transfer, PayPal or the purchase
of prepaid credit is possible.
(1)
The standard rate when updating the terms and conditions is EUR
25/h including the VAT that is customary in Germany. .
For orders in other EU countries, companies pay net 21.00 EUR/h
and have to pay the sales tax in your country.
Private customers in other EU countries pay EUR 21.00 net + the
sales tax of their country, paid via MOSS – MiniOneStopShop.
This applies accordingly to all surcharges.
(2)
In the case of an emergency service or express service, an
additional EUR 15 gross and EUR 12.61 net will be charged for the
first 2 hours.
Companies in other EU countries pay the net price and have to pay
the sales tax themselves – reverse charge.
Private individuals in other EU countries pay the net price plus
the VAT rate applicable in their country in accordance with MOSS
– MiniOneStopShop.
The minimum charge is EUR 3 gross, EUR 2.52 net.
(3) The prices of EUR 25/h [gross, 19%] are binding and currently valid.
§14
Provisions regarding our portal pages and websites,
in particular www.arminfischer.com and Computerservice.arminfischer.com and
www.afd-pc-service.de .
We
would like to point out that we do not assume any responsibility
for the content of linked websites and partners, or for content
not entered by us by members and advertising service
providers. The content provider alone is responsible for
this.
We would like to point out that the IP number and the data
entered here can be passed on to other sites and systems such as
Google, Google Adsense, Facebook and Twitter. This is partly
technically necessary or not otherwise feasible in order to be
able to publish content in other networks. During this
transmission, content from this website may be linked to your
account on Facebook, Twitter, Google, Google +1 and
others. The content published by Facebook, Twitter, Google
+1 is posted in your account and can then be read by visitors to
your Facebook, Google +1 and Twitter account. When
transmitting via our website, other data such as the IP number,
the visitor’s web browser or others may also be transmitted.
Intermediate storage can also take place in the form of
cookies. If you definitely do not want this because you have
data protection concerns, or you do not want any information to
be sent to these providers, you should log out of Facebook,
Google and Twitter and all other providers before you visit our
site. Browser plugins now allow social networks and banners to be
completely hidden and no further data is sent to these systems.
In
accordance with the GDPR, the EU General Data Protection
Regulation, you will find our information obligations regarding
data protection for websites and cookies on the following page:
http://Computerservice.arminfischer.com/privacy-policy/
If
you do not agree to this, we ask you not to visit this website or
at least not to give your consent to the cookie query.
If, despite previous careful examination on our part, you feel
that your rights are in any way restricted by texts, images and
media, and you believe that you can identify copyright
infringements, we expect you to contact us
first. Unjustified warnings will not be recognized by us, if
necessary we will consult a lawyer.
We assume no responsibility for the effects on your system of hacker attacks on our websites.
§15 Other business areas of Armin Fischer Services
(1) In the case of support services, Armin Fischer dienstleistungen is liable for personal injury or property damage caused by gross negligence. We appear as additional care, possibly with the offer of preventive care. However, we do not assume any professional nursing or medical services.
(2)
With regard to caretaker services and cleaning services, we are
only liable in cases of gross negligence.
Commodities that dissolve, break, break off or otherwise after
some time through normal use will not be replaced by Armin
Fischer Services if they have broken through normal wear and
tear.
If the customer has not provided us with the required materials,
they will be invoiced in proportion to the use and consumption.
The customer is obliged to inspect the service immediately after we have provided it or to inform us when he wants to carry out the assessment.
Armin Fischer Services assumes no responsibility for interim changes regarding, for example, contamination.
§
16 Place of jurisdiction and applicable law
(1) The place of jurisdiction for all disputes arising from legal
relationships between Computerservice.arminfischer.de or Armin
Fischer dienstleistungen and the customer is at the location of
the registered office of Computerservice.arminfischer.de or Armin
Fischer dienstleistungen or the responsible district court at the
place of residence of the owner, here Bamberg.
A different place of jurisdiction may be determined by mutual
agreement.
(2) Out-of-court settlement. Computerservice.arminfischer.de // Armin Fischer Services is fundamentally interested in out-of-court settlement of disputes. We support Online Dispute Resolution of the EU Commission – http://ec.europa.eu/consumers/odr/ .
“The OS platform should be an interactive website that represents a central contact point for consumers and entrepreneurs who want to settle disputes arising from online legal transactions out of court.
The OS platform should contain general information about the out-of-court settlement of contractual disputes between consumers and entrepreneurs arising from online sales contracts and online service contracts.
Consumers and traders should have the possibility to submit complaints on that platform by filling in an online form available in all official languages ????of the institutions of the Union and attaching relevant documents.
The complaints should then be forwarded via the platform to the ADR body […body for alternative dispute resolution…] responsible for the dispute in question. The ODR platform should provide a free electronic case handling tool that allows ADR bodies to handle the dispute resolution procedure with the parties via the ODR platform.”
§
36, ODR, General Information Obligation
(1) An entrepreneur who maintains a website or uses general
terms and conditions has to inform the consumer in an easily
accessible, clear and understandable
way 1. of the extent to which he is willing or obliged to
participate in dispute settlement procedures participate in a
consumer arbitration board, and
2. refer to the competent consumer arbitration board if the
entrepreneur has undertaken to participate in a dispute
settlement procedure before a consumer arbitration board or if he
is obliged to participate due to legal provisions; the
notice must contain information on the address and website of the
consumer arbitration board as well as a declaration by the
entrepreneur to participate in a dispute settlement procedure
before this consumer arbitration board.
(2)
The information referred to in paragraph 1 must
1. appear on the entrepreneur’s website if the
entrepreneur maintains a website,
2. be given together with his general terms and conditions if
the entrepreneur uses general terms and conditions.
(3) An entrepreneur who employed ten or fewer people on December 31 of the previous year is exempt from the information obligation pursuant to paragraph 1 number 1.
Section
37, ODR, information after the dispute
has arisen (1) The entrepreneur must refer the consumer to a
consumer arbitration board responsible for him, stating its
address and website, if the dispute over a consumer contract
cannot be resolved by the entrepreneur and the consumer. At
the same time, the entrepreneur states whether he is willing or
obliged to participate in a dispute settlement procedure at this
consumer arbitration board. If the entrepreneur is willing
or obliged to participate in the dispute settlement procedure of
one or more consumer arbitration boards, he must specify this
body or these bodies.
(2) The notice must be given in text form.
§17 prices, terms and conditions, data protection and imprint
(1) In principle, the current price lists published on the website apply when the order is submitted to Computerservice.arminfischer.de // Armin Fischer Services .
(2) When submitting an order to Computerservice.arminfischer.de // Armin Fischer Services, the current General Terms and Conditions published on the website apply.
http://computerservice.arminfischer.com/general-terms-and-conditions/
(3)
With regard to data protection, our data protection conditions
apply in accordance with the GDPR
at http://computerservice.arminfischer.com/privacy-policy/
(4)
You can find the imprint here:
http://computerservice.arminfischer.com/imprint/
************************************************** **************************************************
§18 Invalidity of provisions of the General Terms and Conditions
If, despite careful examination, parts of these General Terms and Conditions should be legally ineffective, only the relevant parts should be suspended and the General Terms and Conditions should be interpreted in accordance with the law in such a way that they correspond to the original parts as far as possible.
§19 Changes due to new version of the General Terms and Conditions
In
the case of a new version of the GTC, several versions apply, the
version created at the time the order was placed, the version
created
at the time the invoice was issued and the current version on the
website to the same extent, designed to the advantage of the
customer, provided that we do not incur any significant expenses
as a result.
§20
data protection regulations for the contact data of
Computerservice.arminfischer.com // Armin Fischer Services
.
.
Armin Fischer
.
Computerservice.arminfischer.com
office@arminfischer.com
+4917621008967
.
.
Gemeinde Memmelsdorf – Landkreis Bamberg –
Regensburg
.
Computerservice.arminfischer.com
c/o Armin Fischer
Hauptstr. 70
DE- 96117 Memmelsdorf
.
http://news.computerservice.arminfischer.com
http://computerservice.arminfischer.de
http://computerservice.arminfischer.com / de
Ust-ID / VAT-ID: DE232723558
.
.
and
http://www.computerservice.arminfischer.de/vcf/
We hereby grant customers, interested parties and business partners, friends, relatives, acquaintances and work colleagues permission to keep our address data given here indefinitely and to use the data for others to contact us.
Objection
to advertising e-mails We hereby object
to the use of contact data published as part of the imprint
obligation for
sending unsolicited advertising and information material .
Exceptions are information from small local providers and
requested emails, as well as newsletters we have subscribed to
and advertising emails sent once within 2 months.
Objection
to advertising calls
The use of contact data published as part of the imprint
obligation is also objected to with regard to advertising
calls. Within the framework of the services requested by us,
calling is of course permitted.
Withdrawal from dubious companies associated with our
company data.
The use of our address data by dubious companies is undesirable.
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Status of the General Terms and Conditions 05/24/2022 Ticket ID: TA00120220524193536 Processor Hdz: – af –
Sources/ templates used:
Free terms and conditions created by agb.de: http://www.agb.de
PC Service Joachim Simon: https://www.pcservice-simon.de/kontakt/agb
Weingarten PC-Service GmbH www.computer-erlangen.de – https://www.computer-erlangen.de/agb/
Here
you can find our general terms and conditions in
English. Please translate site in English with Google
translator.
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Computerservice.arminfischer.com / de – news.Computerservice.arminfischer.com – Chatus
linktr.ee/Computerservicearminfischercom
Computerservice.arminfischer.com
office@arminfischer.com +4917621008967
Memmelsdorf/BA/DE : Hauptstr. 70 DE- 96117 Memmelsdorf .
Ust-ID/VAT-ID: DE232723558